Bonus Materials
In addition to 23 exclusive, expert-led video lessons, you will get:
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4 PDF guides and worksheets
Downloadable PDF guides and worksheets that you can use anytime and anywhere.
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3 guest speakers
Get in-depth industry insights from a Salesforce innovation veteran and German service design consultants.
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1 case study
Analyze a model discovery interview with service designer and Pacific Crest Trail hiker Kasey Koopmans.